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Applications

What is ReadyView?

ReadyView is a powerful network management tool provided by ReadyLinks, designed to offer a comprehensive and user-friendly interface for monitoring, configuring, and managing your network infrastructure. Whether you are an IT professional managing a large-scale network or a small business owner ensuring smooth operations, ReadyView provides the tools you need to maintain a robust and efficient network.

 

Key Features:

  1. Dashboard Overview:
    • Real-Time Monitoring: Access a real-time overview of your network's status, including device health, connectivity, and performance metrics.
    • Customizable Views: Tailor the dashboard to display the most relevant information for your network management needs.
  2. Device Management:
    • Add/Remove Devices: Easily add new ReadyLinks devices to your network or remove existing ones.
    • Configuration Management: Retrieve and update device configurations, including network settings, VLANs, QoS policies, and security protocols.
    • Firmware Updates: Check for and apply the latest firmware updates to ensure devices are running the most current and secure software versions.
  3. Network Configuration:
    • Templates: Create and apply configuration templates to multiple devices simultaneously, ensuring consistent settings across your network.
    • Policy Enforcement: Implement and enforce network policies to maintain security and performance standards.
    • Map View: Visualize device locations on a network map to optimize placement and troubleshoot connectivity issues.
  4. Alerts and Notifications:
    • Custom Alerts: Set up alerts for various network events, such as device disconnections or performance issues.
    • Notifications: Receive notifications via email or SMS to stay informed about critical network events.
  5. Reporting and Analytics:
    • Detailed Reports: Generate comprehensive reports on network usage, performance, and security.
    • Historical Data Analysis: Analyze historical data to identify trends and make informed decisions to optimize network performance.
  6. User Management:
    • Role-Based Access: Manage user roles and permissions to ensure secure access to network management features.
    • Authentication Integration: Integrate with existing authentication systems for streamlined and secure user access.

Benefits:

  • Improved Network Visibility:
    • Gain deep insights into your network's performance and health, enabling proactive management and troubleshooting.
  • Simplified Device Management:
    • Centralize the management of all ReadyLinks devices, reducing the complexity of network administration.
  • Enhanced Security:
    • Implement robust security measures and monitor network activities to protect against threats.
  • Scalability:
    • Easily scale your network management capabilities as your organization grows, with support for a large number of devices.

Use Cases:

  • Enterprise Networks:
    • Manage large-scale enterprise networks with ease, ensuring optimal performance and security across numerous devices.
  • Service Providers:
    • Provide efficient network management services to clients, maintaining high standards of reliability and performance.
  • Small to Medium Businesses:
    • Streamline network management processes, enabling small and medium businesses to focus on their core operations.

Getting Started:

To get started with ReadyView, visit the ReadyView Documentation for detailed information on setup, configuration, and usage. The documentation provides comprehensive guides and reference materials to help you leverage ReadyView for effective network management.

Support:

For additional assistance, visit our Support section or contact our Support Team for personalized help and guidance on using ReadyView.

ReadyView is your go-to solution for efficient and effective network management, providing the tools and insights you need to maintain a high-performing and secure network environment.

Create a network

Networks are used to geolocate and contain your devices and their configurations. You may create networks prior to receiving ReadyLinks devices.

  1. Log in to ReadyView .

  2. Navigate to the Networks tab in ReadyView and press the + button

  3. Enter the address of the network 

  4. Confirm address and other network details

  5. Press Create Network 

 

 

By default the name of the network is the address selected when the network was created. To change the name.

  1. In the ReadyView dashboard select the network to rename 

  2. Go to settings -> General

  3. Add a new name, description, and contact to the network 

  4. Press save changes  

 

 

 

Roles and Permissions in ReadyView

With ReadyView, you can add role-based access to limit what ReadyView users have access to. This can vary from who can view which networks in an organization to who can reboot a switch. This article walks you through creating and assigning roles and permissions within ReadyView. 

 

Creating Roles: 

  1. Navigate to: Administration -> Organization -> Roles 
  2. Press the + button to create a new role 
  3. Enter a name for the role you wish to create 
  4. Go through and add the appropriate permissions
  5. Once completed press Save 

Assigning Roles to Users:

  1. Navigate to: Administration -> Organization -> Roles 
  2. On the role you would like to add users to, press the add user button 
  3. Then press the + button 
  4. Select users and then press Save 
  5. Next press the Close button 

Limiting what Roles have access to what networks: 

  1. Navigate to the network you wish to limit access by a role 
  2. Go to Settings -> Admins & Users
  3. Select the toggle to make the network private
  4. Press Add Roles  
  5. Select the role you want to have access to the network 
  6. Press the Save Button
  7. And finally press the Save button at the very bottom 

 

 

Manage VLANs in ReadyView

Creating VLANs through the ReadyView dashboard automatically syncs them across all devices on the network, eliminating the need to manually configure VLANs on individual switches. With our GL-EP series switches, you can even assign an RGB value to each VLAN ID for easy visual identification.

VLAN creation is done at the network level in ReadyView

 

Create a new VLAN:

  1. Navigate to the network you wish to make VLANs for 
  2. Go to Settings -> Networks 
  3. Press New Virtual Network 
  4. Fill out the VLAN name, VLAN, ID, and optionally the LED color
  5. Press Add Virtual Network

 

Edit existing VLANs:

  1. Navigate to the network that has the VLAN you want to edit
  2. Go to Settings -> Networks 
  3. Click on the VLAN you want to edit 
  4. Make desired changes and press Update 

 

Deleting VLANs:

  1. Navigate to the network that has the VLAN you want to delete 
  2. Go to Settings -> Networks 
  3. Click on the VLAN you want to delete 
  4. Press Remove

 

 

Claiming devices

Log in to ReadyView using the account created earlier. Navigate to the Add Device page and select the button to add a device or multiple devices. Provide the MAC address of your device/s. Enter a comma separated series of MAC addresses or scan the MAC QR code on your device.

 

Select Claim to claim the device.



Congratulations! You've successfully claimed your ReadyLinks device.

 

Troubleshoot: Once the device is powered on and connected, it could take a few minutes for the device to connect back to the ReadyLinks cloud. If you are still having trouble claiming your device. Ensure the device is on a network with proper firewall rules configured.

Configuration templates

Configuration templates designed to simplify and streamline the setup and management of multiple network devices. These templates allow you to define standardized settings and apply them across your network, ensuring consistency and reducing manual configuration efforts.

 

Key Features:

  1. Template Creation:

    • Create custom configuration templates tailored to your network's specific needs.
    • Define settings for VLANs, IP addresses, QoS policies, security protocols, and more.
    • Save templates for reuse, making it easy to apply consistent configurations to new devices.
  2. Template Management:

    • Organize and manage multiple templates within the ReadyView interface.
    • Edit existing templates to update configurations as your network requirements evolve.
    • Duplicate templates to create variations for different segments of your network.
  3. Bulk Application:

    • Apply configuration templates to multiple devices simultaneously, saving time and effort.
    • Select devices individually or use filters to apply templates to groups of devices based on specific criteria.
    • Schedule template applications to occur during maintenance windows, minimizing disruption to network operations.
  4. Template Versioning:

    • Maintain versions of your templates to track changes and ensure rollback capabilities if needed.
    • Compare different versions to understand the impact of configuration changes over time.
  5. Compliance and Standardization:

    • Ensure compliance with organizational policies by enforcing standardized configurations across your network.
    • Reduce the risk of misconfigurations and enhance network reliability through consistent device settings.

Benefits:

  • Efficiency:

    • Streamline the deployment and management of network devices by reducing manual configuration tasks.
    • Quickly onboard new devices by applying pre-defined templates, speeding up the installation process.
  • Consistency:

    • Achieve uniform configurations across all devices, ensuring a stable and predictable network environment.
    • Minimize configuration errors and discrepancies that can lead to network issues.
  • Scalability:

    • Easily scale your network by applying templates to new devices as they are added, maintaining consistent settings across your infrastructure.
    • Adapt templates to accommodate network growth and changing requirements.
  • Flexibility:

    • Customize templates to suit different segments of your network, allowing for tailored configurations based on specific needs.
    • Update templates to reflect evolving best practices and technological advancements.

Use Cases:

  • New Device Onboarding:

    • Simplify the process of adding new devices to your network by applying pre-configured templates, ensuring they are correctly configured from the start.
  • Network Upgrades:

    • Apply updated templates to devices during network upgrades to ensure all settings are aligned with the latest standards and requirements.
  • Policy Enforcement:

    • Use templates to enforce security policies, QoS settings, and other critical configurations across your network, enhancing overall compliance and performance.

Configuration templates in ReadyView provide a robust solution for managing network settings efficiently and consistently. For detailed instructions on creating and using templates, refer to the ReadyLinks documentation page.

What is ReadyOn?

Whether you are a tech-savvy individual looking to provide better Internet services to your building, a nationwide service provider, or something in between, ReadyOn offers a seamless solution for recognizing revenue from your networks without the cost and complexity of developing your own buy-flow and customer management system.

ReadyOn provides a pre-built, fully customizable ordering flow, enabling you to onboard new subscribers with ease. As your business grows, you can leverage the built-in customer management system to offer the necessary support to your customers.

 

Key Features:

  1. Pre-Built Ordering Flow:

    • Customizable: Tailor the ordering process to match your brand and specific business needs.
    • User-Friendly: Simplify the subscription process for new customers, reducing barriers to entry and improving customer satisfaction.
  2. Customer Management System:

    • Integrated Support: Manage customer interactions and support requests within the same platform.
    • Detailed Records: Maintain comprehensive records of customer accounts, services, and billing information.
    • Scalable: Handle an increasing number of subscribers effortlessly as your business expands.
  3. Revenue Recognition:

    • Instantaneous: Start recognizing revenue from new subscribers immediately upon sign-up.
    • Accurate Tracking: Keep track of all financial transactions and revenue streams with precision.
  4. Data Access and Integration:

    • ReadyLinks API: Access all your data through the ReadyLinks API, enabling you to integrate ReadyOn with your existing systems or develop your own custom solutions.
    • Flexible Deployment: Run ReadyOn as a stand-alone onboarding and customer management system or in parallel with your current systems for added flexibility.

Benefits:

  • Cost-Effective:

    • Eliminate the need to develop a custom buy-flow and customer management system, saving both time and resources.
  • Efficiency:

    • Streamline the subscriber onboarding process, reducing manual effort and improving overall operational efficiency.
  • Scalability:

    • Grow your business effortlessly with a system designed to handle an increasing number of customers and services.
  • Customer Satisfaction:

    • Provide a smooth and user-friendly onboarding experience, leading to higher customer satisfaction and retention.
  • Data Control:

    • Maintain control over your data with the ability to access and integrate it through the ReadyLinks API.

Use Cases:

  • Internet Service Providers:
    • Implement ReadyOn to manage subscriber onboarding and customer support, ensuring a seamless experience for new and existing customers.
  • Property Managers:
    • Use ReadyOn to offer high-quality Internet services to residents, with an easy-to-manage system for handling subscriptions and support.
  • Small to Medium Enterprises:
    • Leverage ReadyOn to efficiently manage customer subscriptions and recognize revenue, allowing you to focus on growing your business.

Getting Started:

To get started with ReadyOn, visit the ReadyOn Documentation for detailed information on setup, customization, and integration. The documentation provides comprehensive guides and reference materials to help you maximize the benefits of ReadyOn for your business.

Support:

For additional assistance, visit our Support section or contact our Support Team for personalized help and guidance on using ReadyOn.

ReadyOn simplifies subscriber onboarding and customer management, enabling you to recognize revenue quickly and efficiently while providing excellent support to your customers.

Set up an account

You can sign up on the profile page within ReadyView. On the page there is a section you can click to sign up and create your service provide account. ReadyOn partners with Stripe to provide secure and reliable payment processing.

 

Here are the things you will need to register as a ReadyOn provider:

  • Company address
  • Business type (Individual or Company)
  • Business information (Name, EIN/SSN, Address)
  • Business owner information
  • Banking information to receive payments
  • Customer support information

ReadyOn enabled networks

Once you are a registered ReadyOn provider, you can start to create networks and enable them to sell your services!

 

As a ReadyOn provider, you can load serviceable addresses into your networks for your customers to select from at the time of order. Serviceable addresses are a core concept of ReadyOn enabled networks; they represent the addresses where you can provide your service. These are the same addresses that appear for your customers on your ReadyOn buyflow.

 

Add serviceable addresses

  1. Create a network
  2. Navigate to the ReadyOn section of the network page
  3. Select the address from the list
  4. Manage the address with options like: adding a service offering, enabling customer activation from your custom ReadyOn buy flow, adding suites, etc...

Customers

A Customer is a recipient of the services provided by your business. You can create recurring charges and track subscriptions that belong to the same customer.

 

Customer lookup

Quickly lookup your customer accounts to gather useful information and records.

  1. In your ReadyView dashboard, navigate to the ReadyOn dashboard page.
  2. Under the Customer section, click the search icon on the customer table.
  3. Enter your search query to filter your customers.

Subscriptions

A Subscription allows you to charge a customer on a recurring basis. A subscription can be assigned to a port of a device in ReadyView to track usage and simplify support.

 

Subscription lookup
  1. In your ReadyView dashboard, navigate to the ReadyOn dashboard page.
  2. Under the Subscription section, click the search icon on the subscription table.
  3. Enter your search query to filter your subscriptions.
Subscription management
  1. In your ReadyView dashboard, navigate to the ReadyOn dashboard page.
  2. Select the customer with the subscription you would like to manage to navigate to the customer details page.
  3. Under the Subscriptions section, click the Manage button.
  4. Pause/Resume or cancel individual subscription items in the subscription management window.
Subscription assignment

Assigning a subscription to a device in ReadyView allows you to track specific customer usage and simplify your support tasks.

  1. Find the device where you would like to assign your customer's subscription.
  2. Under the ports section, click on the port where you would like to assign the subscription.
  3. Select the port setting icon to bring up the assignment window.
  4. Under unassigned subscriptions, select the subscription you would like to assign to the port.
Subscription status
trialing The subscription is currently in a trial period. The subscription transitions automatically to active when the first payment is made.
active The subscription is in good standing and the most recent payment is successful.
incomplete A successful payment needs to be made within 23 hours to activate the subscription. Or the payment requires action, like customer authentication. Subscriptions can also be incomplete if there’s a pending payment. In that case, the invoice status would be open_payment_pending and the payment status would be processing.
incomplete_expired The initial payment on the subscription failed and no successful payment was made within 23 hours of creating the subscription. These subscriptions don’t bill customers. This status exists so you can track customers that failed to activate their subscriptions.
past_due Payment on the latest finalized invoice either failed or wasn’t attempted. The subscription continues to create invoices. Your subscription settings determine the subscription’s next state. If the invoice is still unpaid after all retries have been attempted, you can configure the subscription to move to canceled, unpaid, or leave it as past_due. To move the subscription to active, pay the most recent invoice before its due date.
canceled The subscription has been canceled. During cancellation, automatic collection for all unpaid invoices is disabled. This is a terminal state that can’t be updated.
unpaid The latest invoice hasn’t been paid but the subscription remains in place. The latest invoice remains open and invoices continue to be generated but payments aren’t attempted. Access to your product can be automatically revoked when the subscription is unpaid since payments were already attempted and retried when it was past_due. To move the subscription to active, pay the most recent invoice before its due date.

 

Payments

A Payment allows you to charge a credit or debit card. You can retrieve and refund individual payments as well as view all payments associated with a customer. Payments are identified by a unique, random ID. You are able to view all payments made by a customer under their customer details page in ReadyView.

 

Create a payment
  1. In your ReadyView dashboard, navigate to the customer details page of the customer you would like to charge.
  2. Under the payments section of the customer details page, select the create button.
  3. Enter the payment details.

ReadyLinks API

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What is ReadyLinks API?

The ReadyLinks API provides a comprehensive and flexible interface for integrating and automating the management of ReadyLinks network devices. This API enables developers and network administrators to programmatically access and control various functionalities offered by ReadyLinks, facilitating seamless integration with existing systems and workflows.

 

Key Features:

  1. Device Management:

    • Add/Remove Devices: Programmatically add new ReadyLinks devices to your network or remove existing ones.
    • Configuration: Retrieve and update device configurations, including network settings, VLANs, and QoS policies.
    • Firmware Updates: Check for and apply firmware updates to ensure devices are running the latest software versions.
  2. Monitoring and Reporting:

    • Real-Time Monitoring: Access real-time status and performance metrics for all devices within your network.
    • Logs and Events: Retrieve logs and event data for troubleshooting and analysis.
    • Analytics: Generate and export detailed reports on network performance, usage statistics, and security events.
  3. User Management:

    • Access Control: Manage user roles and permissions, ensuring secure access to network management features.
    • Authentication: Integrate with authentication systems to provide secure and streamlined user access.
  4. Network Configuration:

    • Templates: Create, update, and apply configuration templates to multiple devices.
    • Policy Enforcement: Implement and enforce network policies programmatically across all devices.
    • Custom Scripts: Execute custom scripts on devices for advanced configuration and automation tasks.

Benefits:

  • Automation:

    • Streamline routine network management tasks through automation, reducing manual effort and the risk of errors.
    • Schedule regular maintenance tasks such as firmware updates and configuration backups.
  • Integration:

    • Seamlessly integrate ReadyLinks network management capabilities with your existing IT infrastructure and systems.
    • Utilize the API to build custom applications and dashboards tailored to your organization’s specific needs.
  • Scalability:

    • Easily scale your network management capabilities as your network grows, with the ability to manage a large number of devices programmatically.
    • Ensure consistent configurations and policies across all devices, enhancing network stability and performance.
  • Flexibility:

    • Customize the API usage to fit your unique network requirements and workflows.
    • Leverage the API to develop innovative solutions that enhance your network management capabilities.

Use Cases:

  • Automated Deployment:

    • Automatically add and configure new devices as they are connected to the network, ensuring they are ready for use immediately.
  • Proactive Monitoring:

    • Set up automated monitoring and alerting systems to detect and respond to network issues in real-time.
  • Custom Management Tools:

    • Develop custom tools and interfaces that provide enhanced visibility and control over your network infrastructure.
  • Policy Enforcement:

    • Programmatically enforce network policies and configurations, ensuring compliance with organizational standards.

Getting Started:

To get started with the ReadyLinks API, visit the ReadyLinks API Documentation for detailed information on available endpoints, authentication methods, and usage examples. The documentation provides comprehensive guides and reference materials to help you integrate and utilize the API effectively.

Support:

For additional assistance, visit our Support section or contact our Support Team for personalized help and guidance on using the ReadyLinks API.

The ReadyLinks API is a powerful tool that empowers you to take full control of your network, enabling efficient, scalable, and automated network management.